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How can
I start using Pars Carrier hosted soft switch service?
Register at
http://www.switch.parscarrier.com and request for
Schedule a test for checking compatibility and see our
main feature in practice, in 24-72 hours our technical
engineer will contact you to help you with basic
training and testing. After compatibility test
completion you need to sign Pars Carrier Service
Agreement, Choose the Billing Plan and Make Payment your
permanent access information will be sent for you.
What
hardware do I need to use Pars Carrier hosted soft
switch service?
To
originate or terminate phone calls via the Pars Carrier
Service you basically need a multimedia gateway
supporting H.323 protocol/SIP.
Do I
need to sign an NDA (Non-Disclosure Agreement) in order
to work with Pars Carrier?
We do not
require a separate NDA (Non-Disclosure Agreement) to be
signed since all confidentiality issues are already
covered in Pars Carrier Service Agreement.
When can
I test my equipment with HostedSwitch.com?
After your
request for test scheduling within 24-72 hours, our
technical team will contact you.
What
should my engineers do to prepare for testing?
Technical
information for both sides(origination side, termination
side) including IP, Codec, technical prefix and sample
rate need to be ready, also Switch IP (67.19.24.42) need
to be added in access-list of all terminating gateways.
Will we
get a dedicated IP for my partition?
You can
request a dedicated IP for your partition, so we can
install a new instance of softswitch for you on a
dedicated server.
What is
the price for Pars CarrierService?
Please
refer to our rate plans at
http://www.switch.parscarrier.com
Can I
make test calls and see all the features of Pars
Carrier?
Yes. During
the demo test you can see all our available features and
Pars Carrier tech engineer will help you through basic
settings.
Do you
have clients who use Pars CarrierService and can we get
references?
Yes, we
have clients who are already using the service. Please
Pars Carrier sales for references.
Do you
sell IP telephony equipment?
No.
Where
is Pars Carrier soft switch located?
The
collocation of Pars Carrier is in Dallas, USA.
What is
your backbone in the USA?
Level 3,
Global Crossing, Savvis, Time
Warner, Abovenet, UUNet, ATT ,Peering and Cogent
Will I
need an engineer to reroute my traffic?
No,
rerouting is easy, it takes seconds to reroute or
establish a new Route.
Can I
limit capacity usage for each originating/terminating
customer/gateway/route?
Yes, you
may control capacity usage of each
originating/terminating customer/gateway/route options
in real time.
Do you
provide auto rerouting system (Quality Routing)?
Yes. You
may optimize your routing by Automatic near real-time
Quality Routing System according to customizable
rerouting rules
Can I
load a list of tariffs into your system instead of
entering tariff one by one?
Yes, this
option is available; you may edit your A-Z lists in
Excel and upload/download files for each customer.
Can I
set priorities for my Routes?
Yes, you
may prioritize termination based on Least Cost, Manual
Priorities, Quality, and other parameters.
What is
included into your Call Detail Records?
Our Call
Detail Record includes: called number, source number In.
source IP, destination IP, time of call, PDD,
disconnect code, disconnect initiator, region, call
duration, billed duration, tariff, billed amount, route
ID and other parameters.
Will I
be notified if anything happens in my account?
Yes, Pars
Carrier softswitch Service provides a number of e-mail
alerts. Quality and sales reports and also event-based
alerts may be sent to your employees via e-mail
hourly/daily/weekly/monthly. You may also receive alerts
regarding pre-defined conditions of your network in real
time via email.
Can Pars
Carrier softswitch bill end-users and generate PIN
codes?
Pars
Carrier softswitch is not designed and intended to bill
end-users and generate PIN codes. It is built to bill
and monitor wholesale traffic between gateways. Our
typical client is a VoIP operator who has a lot of
gateways around the world that have to be monitored and
billed.
Can I
manage my customers balances and provide them with CDR
statistics via web?
Yes. You
can Monitor and Manage your prepaid/postpaid customer
balances, and define safety $ limits for each, provide
your customers with CDR and Statistics web access.
If I
need to change billing settings, how long will it take?
Billing
parameters may be changed online in real time.
Will we
get technical support? Will we pay for it?
Yes, you
will have 15x7 technical supports. |
